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Squash Australia is working closely with SquashLevels to continue providing members with access to these benefits.

SquashLevels FAQ

1. When is my SquashLevel updated in MySquashAus?

The MySquashAUS platform will sync your SquashLevel between 1am - 2am AEST each day. Your SquashLevel will remain the same in MySquashAUS for the next 24-hours.

2. When does my SquashLevel adjust after a match is completed?

An individual's SquashLevel will be updated with any new results at 6.30am GMT/4.30pm AEST each day.

For example: Player A completes a match at 9pm on Monday night. This result will be synced with SquashLevels at 12noon AEST on Tuesday.

3. Why does my SquashLevel sometimes change even if I haven't played a match?

Even if a player hasn't played a new match, their level can still change slightly due to factors such as calibration, historic matches going into our system or an opponent they have recently played having their level been made more accurate, so the percentage change for your match with them could also change. These changes are all in an effort to ensure that your SquashLevel is the most accurate it can be. 

4. What is the difference between SquashLevels and my old SportyHQ rating?

You can find an article here explaining the difference: https://squashlevels.com/understanding-the-differences-squashlevels-sportyhq/SquashAUS TV

 

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